Join the team

Case Management Coordinator

San Diego, CA

Position Type: Part-time

Department: ORR STAR

DUTIES AND RESPONSIBILITIES:

Coordinate & monitor behavioral health visits including initial assessment appointments.
Address referrals in a timely manner.
Work alongside the Behavioral Health Services Director to ensure client needs and concerns are fully addressed.
Follow up with clients to encourage them to continue their sessions with the Behavioral Health Services Director.
Utilize electronic medical records to document & track all case management services & referrals.
Develop treatment support plans.
Identify and connect clients with appropriate area organizations and individuals whose support they may need.
Complete necessary documentation to facilitate referrals to collaborative outside specialty service providers to ensure continuity of support.
Develop, compile & disseminate a culturally relevant resource/referral directory in the broader community.
Assist clients to decrease barriers & navigate the social services network.
Report to the Program Manager and Behavioral Health Services Director, keeping them especially informed of any barriers clients may face in accessing NORTH STAR services.

MINIMUM QUALIFICATIONS

Bachelor's Degree or higher in social work or related field;
Minimum 1 year supervisory & 2 years case management experience;
Fluency in Arabic, Dari/ Farsi, or Pashto preferred; and
Fluency in English required Access to a car or ability to navigate local transportation systems required; and
Fluency in English required and fluency in another target group language preferred.

Remuneration: $23-$24/hour, this a part-time position @ 0.50 FTE

Apply now

Service Navigator (Cultural and Community Liaison)

San Diego, CA

Position Type: Part-time

Department: ORR STAR

DUTIES AND RESPONSIBILITIES:

Schedule beneficiaries for a comprehensive physical exam with licensed clinical staff at the AHC.
Schedule the administration and scoring of Patient Health Questionnaires (PHQ) to assess psychological and somatic symptoms.
Build a rapport with patients.
Send reminders for patients to attend scheduled therapy sessions or doctor appointments.
Follow up when scheduled appointments are missed to ensure clients continue to benefit from the program.
In conjunction with the Case Management Coordinator, provide trauma-informed care coordination, case management, and service navigation, including emergency assistance, warm referrals, and handoffs to both internal programs and external partner organizations and resources.
Coordinate & monitor behavioral health visits, including initial assessments.

MINIMUM QUALIFICATIONS

Bachelor's Degree or higher in social work or related field preferred.
Experience working with various cultures and ethnicity is required.
Familiarity with health and medical terminology is preferred.
Good oral, written, and listening communication skills.
Must be bilingual, Arabic/Chaldean/Kurdish preferred.
Fluency in English required and a second language.

Remuneration: $22-$23/hour, this is a part-time position @ 0.50 FTE

Apply now

Psychology Case Worker

San Diego, CA

Position Type: Part-time

Department: ORR STAR

DUTIES AND RESPONSIBILITIES:

Coordinate & monitor behavioral health visits including initial assessment appointments.
Address referrals in a timely manner.
Work alongside the Behavioral Health Services Director to ensure client needs and concerns are fully addressed.
Follow up with clients to encourage them to continue their sessions with the Behavioral Health Services Director.
Utilize electronic medical records to document & track all case management services & referrals.
Develop treatment support plans.
Identify and connect clients with appropriate area organizations and individuals whose support they may need.
Complete necessary documentation to facilitate referrals to collaborative outside specialty service providers to ensure continuity of support.
Develop, compile & disseminate a culturally relevant resource/referral directory in the broader community.
Assist clients to decrease barriers & navigate the social services network.
Report to the Program Manager and Behavioral Health Services Director, keeping them especially informed of any barriers clients may be facing in accessing NORTH STAR services.

MINIMUM QUALIFICATIONS

Background or training in outreach.
Evidence of training or experience in basic health literacy and/or mental health and first aid.
Ability to communicate clearly and effectively.
Works well as a member of a team.
Bi-lingual and bi-cultural abilities preferred.
Fluency in English required.

Remuneration: $23-$24/hour, this is a part-time position at 0.50 FTE

Apply now

Program Manager /Social Worker

San Diego, CA

Position Type: Full-time

Department: Ethnic Community Self-Help

DUTIES AND RESPONSIBILITIES:

This position is responsible for daily managing and supervising the program, fine-tuning the pre-existing
ELL program with the psychologist in order to make the classes timelier, relevant, and efficient for the
Afghan refugees. Program Manager/Social Worker is also responsible for implementing the evaluation
component of each client, and considering referrals to outside organizations for extended support. As this
person evaluates the progress of each client, addressing areas in need of cultural or social adaptation is
applied. Attending support groups as a co-facilitator is another component, in order to observe areas of
opportunity for personal growth for clients. The PM/SW is also responsible for preparing various program
reports for the ORR and CEO.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university or at least two years of social work or Case
work or related experience.
Experience in case management, job development, or employment counseling.
Excellent customer service with refugees from different ethnic backgrounds required.
Excellent computer skills necessary. Bilingual capabilities preferred. Ability to perform comfortably in
a fast-paced, deadline oriented environment.

Remuneration: $25-$27/hour depending on the experience

Apply now

Join the team

Case Management Coordinator

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